Checking account balance


VivaCell-MTS subscribers can check their accounts, learn about the embedded airtime, Internet and SMS packages by sending the corresponding request or calling the corresponding short number and following the voice prompts:


 

For prepaid subscribers

Action

Request

Short number 

Checking the account balance and validity period of the card

*122#

 122

Checking the unused MBs and validity period of the Internet package

*477#

 -

Checking the unused SMS and validity period of the SMS package

*767#

 -

For postpaid subscribers


Action

Request

Short number

Checking the cost of the used services

*315#

 111

Checking the current Internet package and the cost of Internet used

*310#

 111

Checking the unused SMS of the SMS package

*767#

 -

Checking the embedded / free airtime

*316#

 -


The card balance can also be checked through the “Internet Assistant” self-care portal.