Checking account balance
VivaCell-MTS subscribers can check their accounts, learn about the embedded airtime, Internet and SMS packages by sending the corresponding request or calling the corresponding short number and following the voice prompts:
For prepaid subscribers
| Action | Request | |
| Checking the account balance and validity period of the card | *122# | 122 |
| Checking the unused MBs and validity period of the Internet package | *477# | - |
| Checking the unused SMS and validity period of the SMS package | *767# | - |
For postpaid subscribers
| Action | Request | |
| Checking the cost of the used services | *315# | 111 |
| Checking the current Internet package and the cost of Internet used | *310# | 111 |
| Checking the unused SMS of the SMS package | *767# | - |
| Checking the embedded / free airtime | *316# | - |
The card balance can also be checked through the “Internet Assistant” self-care portal.