The service is available for “Viva” tariff plan prepaid and postpaidsubscribers having active packages.
The service is available for prepaid subscribers during the 30-day activity period of the packages embedded in the tariff plan; for the postpaid subscribers the service is available till the end of the current month.
To check the status of the service, send *404#.
In case of insufficient funds on the account balance to activate the service the prepaid subscribers can use the “Recharge+” service.
For postpaid subscribers the service can be activated if the the limit and the guaranteedeposit are sufficient for activation.
Upon the end of the validity period of the service the consumed Internet for using the mentioned apps is charged based on the tariffs set for the tariff plan.
In case of activated “+Chat” service, the MBs of the main as well as additional Internet packages are not consumed when using the unlimited apps within the “+Chat” service.
In case of switching to another tariff plan within the “+Chat” service activity period, the service remains active till the end of its activity period.
In case of reactivating the packages within the current tariff plan before the expiry of their validity period, the “+Chat” service remains active till the end of its activity period.
Parallel to using the embedded unlimited services provided by the service, data exchange with other Internet resources is possible, which may result in the usage of the MBs from the main Internet package; in case the main Internet package is consumed degradation of some of the apps’ services is possible.
In order to avoid unexpected charges, it is recommended to keep all the applications up to date. Not updated applications may consume the main Internet package, and some services of the applications may be used partially.
You can also reach us at 111 or 093 297111.
For information about fixed services please call at 060 61 00 00 phone number.