Vacancies

JOB DESCRIPTION: The Mobile Network Monitoring Engineer is responsible for the satisfactory maintenance and operation of the Company Radio, Transport and Core networks. S/he also ensures maximum possible services availability and performance. The Mobile Network Monitoring engineer is also responsible to identify, categorize and respond to network problems.

The Mobile Network Monitoring Engineer follows up all the requests opened through ticketing system are timely handled to ensure uninterrupted services.

JOB RESPONSIBILITIES:

• Perform shift work;
• Follow up the alerting signals to be recorded;
• Provide accurate responses to all claims and problems;
• Examine and solve the problems and inform line manager;
• Prepare and archive the operational and troubleshooting documentation for staff;
• Prepare problems’ reports for the management;
• 24-hours availability.

REQUIRED QUALIFICATIONS:

• Higher education, preferably in the sphere of Telecommunication or Computer Sciences;
• At least two years of work experience in Telecommunication sphere;
• Knowledge of Telecommunication or Computer Sciences;
• Advanced computer skills (MS Office);
• Skills in technologies;
• Good knowledge of Armenian, Russian and English languages;
• Time management and organizational skills;
• Team working and communication skills.
• Reporting skills;
• Adaptability/Flexibility;
• Teamwork and cooperation skills;
• Problem solving;
• Ability to work with overload.

JOB DESCRIPTION: The Revenue Assurance Senior Engineer is responsible for making analysis for data sources in different environments (MS SQL server, Oracle, etc.), as well as for detecting actual fraud cases in network for the given period. S/he investigates the possible data inconsistencies, their reasons and submits clear report on the losses and threats, as well as the measures to be taken for their prevention or reduction. The Revenue Assurance Senior Specialist also systematizes the reports from different systems and analyzes them, performs works on modernization of the systems and programs of Revenue Assurance unit.

JOB RESPONSIBILITIES

• Create new or change old configuration in collectors according to RA unit, HP FMS/RLC systems requirements;
• Perform full testing of the new created configurations/collectors;
• Create new verification in HP RLC or change old configured according to management requirements or network modifications;
• Perform analysis of existing results;
• Compare the data and different raw sources information of the same reports received from different sources to ensure data consistency;
• Upload and monitor CDR flow into local databases;
• Detect the actual fraud cases in network for the given period;
• Suspend and make decisions on further reconnection;
• Periodically monitor already suspended MSISDNs and make decisions on their further reconnection;
• Investigate the reasons of data inconsistency;
• Make deep analysis of the data sources, taking into consideration the specification of each source (different formats of CDRs, different presentation modes, etc.);
• Collect different reports to detect/present the data discrepancies and their possible reasons;
• Analyze different reports from different sources and come up with conclusions;
• Develop new data analysis tools (for instance: SQL scripts, functions, procedures, etc.);
• Develop applications of data analysis for process automation;
• Compile descriptions of the newly developed and reviewed processes and technical documentation.

REQUIRED QUALIFICATIONS

• Higher Education in engineering or information technology;
• At least 2 years of work experience in the field of information systems;
• Knowledge of Data Analysis;
• Knowledge of RDBMS - MS SQL, PL/SQL, databases management;
• Advanced knowledge of MS Excel;
• Knowledge of database and state-of-the-art systems, as well as report and analysis generating applications;
• Knowledge of the standards and their implementation;
• Knowledge of SSIS, SSAS, SSRS is a plus;
• Knowledge of Unix/Linux, Shell scripting is a plus;
• Object Oriented Programming knowledge is a plus;
• Good knowledge of telecommunication business principles is a plus;
• Rich experience in the field of billing systems, IN systems, programming and program development is a plus;
• Ability to maintain the highest level of professionalism, ethical behavior and confidentiality;
• Good language skills: Armenian, Russian and English;
• Good communication and interpersonal skills;
• Planning and reporting skills;
• Good organizational and team working skills;
• Ability to work under pressure;
• Analytical Thinking;
• Attention to result and details.

JOB DESCRIPTION: The Convergent and Fix B2C Products Development Specialist is supporting in product management and development processes of handling basic tasks assigned. Convergent And Fix B2C Products Specialist works with product/service/tariff groups being provisioned through fix network and tied to the mobile services.

JOB RESPONSIBILITIES

• Track and keep records on targeted data products/services/tariffs;
• Follow on the trends of targeted data products/ /tariffs;
• Alarm in case of major changes in the behavior of the targeted product/service/tariff;
• Coming up with data product/services/tariffs related proposals support product development team while developing annual strategy;
• Make calculations of prices;
• Mine and propose new ideas or experience base ideas;
• Provide weekly quantitative reports for assigned data products/services/tariffs.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in business related or technical related fields;
• High GPA in mathematics;
• Basic knowledge in marketing;
• A vision of Armenian market and customer behavior;
• Good knowledge of statistics;
• Knowledge of fix and mobile networks technology and principles;
• Good skills of English, Armenian, Russian languages;
• Communication and negotiation skills;
• Good analytical skills;
• Team-buildingand conflict-resolution skills;
• Computer skills: MS Office,
• Business acumen;
• Problem solving.