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Virtual PBX
You will always stay available for your customer! The virtual PBX will play a voice greeting with each call, distribute it to a free employee, will make a call recording and much more. No more missed calls!
What is the virtual PBX?
This is the most advanced way to organize telephony in your company. It is the perfect choice both for a company with 3 employees and with 50. Do you know how many calls your company misses? How much profit do you lose because of this? VPBX will make sure that each customer gets through to your employees, and if not, you will find out about it and call him back. You will always fully control your phone sales.
Key features
All the PBX functionality is available from a simple personal account. Managing it is as easy as a VKontakte or Facebook page.
Multi-channel numbers
No matter how many customers call you, their calls will always be accepted by the virtual PBX.
Voice greeting
The virtual PBX will play a pre-recorded file, which will create a reputation as a serious company.
Distribution of calls
The virtual PBX will determine which employee is available and direct the call to him.
Call recording
Control of calls disciplines employees and makes them communicate with customers effectively.
Statistics
How many calls did each employee make? What is their duration?
Monitor all company calls.
Monitor all company calls.
Control of missed calls
For each missed call, you will receive a notification by mail or Telegram so that you can quickly call back.
What does a personal account look like?
Handy mobile app
You can view the call log, listen to call recordings and set up a virtual PBX right in your smartphone.
Integration with CRM
The virtual PBX is integrated with all the largest CRM systems in Armenia and the CIS.
Tariffs for virtual PBX
Connection is free. You pay only for the employees whose services you use and the functionality you need. Request a free demo version of the product from our managers.
Micro
7 000 AMD/month
5 employees + 1 number (standard)
Additional number - paid separately
Basic functionality included
Call recording - 7 500 AMD/month
Integration with CRM - 4 000 AMD/month
Statistics - 4 000 AMD/month
Effective sales - 4 000 AMD/month
Standard
16 000 AMD/month
15 employees + 1 number (standard)
Additional number - paid separately
Basic functionality included
Call recording - 15 000 AMD/month
Integration with CRM - 4 000 AMD/month
Statistics - 4 000 AMD/month
Effective sales - 4 000 AMD/month
Advanced
30 000 AMD/month
30 employees + 1 number (standard)
Additional number - paid separately
Basic functionality included
Call recording - 20 000 AMD/month
Integration with CRM - 4 000 AMD/month
Statistics - 4 000 AMD/month
Effective sales - 4 000 AMD/month
If you accept calls to mobile or landline numbers without a PBX, then you have the following disadvantages:
- The call is received at the phone of only one manager. At the second call, the second employee is sitting idle, while the customer may lose its temper. VPBX will redirect the call to the second employee.
- You can have 1 or 2 simultaneous conversations on your number. In case of another call, the customer will hear a busy signal, and you will never know about it to call back. VPBX will receive all calls, play a melody and direct the call to a free employee. In case of a missed call you will receive a notification about it and will be able to call back.
- Most likely, your telephony is only available from your office. With virtual PBX you can work from anywhere in Armenia. This is especially true under present-day conditions, when remote work has become commonplace.
- You don't have control over call statistics and you don't record them. VPBX records all calls, which disciplines employees, allows you to analyze conflict situations and train new employees. VPBX shows all the statistics of calls to the company, and also details it for each employee, showing both the best and inefficient managers.
- You don't have integration with your CRM, and you're not as effective as you could be. VPBX is integrated with all popular CRM in Armenia and CIS.
We offer the most profitable calls in Armenia and the CIS. Contact our managers for details.
Yes, you can buy from us multi-channel numbers of all major cities of Armenia. You can also connect other operator numbers to our PBX.
Lots of ways!
- To a desk telephone (to IP phones or analog phones via a VoIP gateway).
- On our Communicator (softphone), it is a special free application for a computer that replaces a desk telephone.
- Forward the call to mobile numbers of your employees.
VPBX is a cloud service, so we will connect the service for you within 1 business day.
Of course! Just call us and we will not only set up telephony in your company, but also suggest the best solutions to improve the efficiency of your company.
