The remaining airtime after the conversion should be at least 500 minutes.
The prepaid subscribers can use the converted MBs till the expiration of the packages provided by “Viva” tariff plans.
In case one of the packages is consumed before the expiration of the validity period, one can reactivate the packages of the current tariff plan by dialing *161*4#: in case of reactivation the remaining packages, as well as the converted MBs are zeroed and new packages are activated with a validity period of 30 days.
Converted MBs are not available in roaming.
You can add 3GB Internet to your main package by sending *888*1# command. The price of the “+3GB” package is AMD500.
In case of sufficient funds on your account balance, the packages of
services within the tariff plan are considered as activated only after receiving a notifying SMS.
Tariffs of services
Upon consumption of the embedded packages before the expiration of the 30-
After the expiration of the 30-
To VivaCell-MTS network
To RA other GSM networks
To RA fixed networks
To Artsakh GSM network
To Artsakh fixed network
To MTS Russia (dialing order: 77 00 [country code] [destination number])
SMS to RA other GSM networks
SMS to other destinations
Checking the balance of packages provided by the
current tariff plan
Reactivation of packages provided by the current tariff
Switch to the “YES” tariff plan
Switch to the “Z” tariff plan
VivaCell-MTS bears no responsibility for sending SMS notifications upon the consumption or the
expiration of the validity period of voice, SMS, and Internet services. The
SMS notifications are sent with the aim of supporting the subscribers to avoid unforeseen costs
and depend on the technical capacities of VivaCell-MTS public electronic communication network.
Therefore, not receiving the SMS notification or receiving it with delay may be caused by
circumstances beyond the Operator’s control, such as the quality and technical
characteristics of the subscriber’s device, or circumstances hindering the propagation of
radio waves and the uninterrupted operation of radio equipment, the subscriber’s location,
etc. To avoid unforeseen expenditures because of service usage, the subscriber must control the
balance and the validity period of the embedded services via corresponding USSD commands.
If the mobile card validity period expires during the activity period of a “Viva”
tariff plan option, the services within packages provided by the tariff plan are suspended until
the account is recharged, otherwise, they are terminated.
In case of an activated Internet package (for example “BIT”), first the Internet
provided by the package is consumed, and then the Internet-package provided by “Viva”
Services provided by “Viva” tariff plan are nullified after the expiration of the
option validity period.
The airtime, SMS sending and Internet provided by the tariff plan are not automatically
prolonged or available in roaming. Learn the tariffs
of services in roaming.
The validity period of the mobile card activated for the first time is 105 days.
Packages provided by “Viva” tariff plans can be used within 30 days after the
activation. In case one of the packages is consumed before the expiration of the activity
period, one can reactivate the packages of the current tariff plan by dialing *161*4#: in case
of reactivation, the activity period of the new packages is 30 days from the moment of
In case there are sufficient funds on the subscriber’s account after the expiration of the
validity period of the packages provided by “Viva” tariff plan, the activation fee
is charged, and the activation of packages is automatically prolonged, otherwise, the service is
deactivated, and the subscriber continues using services at the tariffs set for the tariff plan.
The activation of the packages is automatically prolonged once there are sufficient funds on the
It is recommended not to use voice, Internet or SMS services during activation or
auto-prolongation of the packages provided by “Viva” tariff plans, as the activation
may fail because of technical issues.
In case of sufficient funds on the account balance, the packages of services within the tariff
plan are considered as activated only after receiving a notifying SMS.
Direct calls to MTS Russia can be made to phone numbers starting with the following codes: +791,
+798, +79780, +79781, +79782, +79787, +79788, +7495, +7499
“+3GB” service is available to subscribers with active packages within “Viva”
tariff plan. To activate the service send *888*1# command. Activation fee is AMD 500. More about
VivaCell-MTS does not guarantee the provision of calls to MTS Russia in case the phone number
receiving the call in Russia is ported from another mobile network of Russia within mobile
network portability service. Learn the international
The subscribers of “Viva 1500” tariff plan can activate “+50 minutes” service, which provides 50 minutes airtime for calls to RA other networks, to Artsakh networks, US, Canada networks, and to MTS Russia.
To activate the service simply dial *050*1#.
Price: AMD 500.
You can activate the
service within the framework of the tariff plan with inactive packages, and get 1000 on-net minutes and 2000 MB Internet.To activate the service, you need to send the command *103*1#. The service can also be activated through “My Viva-MTS” mobile application. The activation price is AMD 900. The validity of the “+V&D” service is 10 days.