Each participant of the program has a personal “Viva-MTS Bonus” account in “My Viva-MTS” app and on the “Internet Assistant” portal. Here you can check your bonus points and convert them right away.
If sufficient, the accumulated points can be converted in “My Viva-MTS” app and on “Internet Assistant” portal into any of the listed bonuses. In case of converting via USSD command the points can be exchanged only for the bonuses under number 1 and number 3.
“MTS Connect Classic Prepaid”, “Hot Nights” and “Business Control” subscribers cannot participate in the “Viva-MTS Bonus” program.
In case of the card validity period expiration the already converted bonuses are cancelled and are not reactivated after recharge.
The accumulated points are kept after the card validity period expiration, but cannot be exchanged for bonuses until the card is recharged.
One can accumulate bonus points and activate bonuses, but cannot use the active bonuses in roaming.
You can also reach us at 111 or 093 297111.
For information about fixed services please call at 060 61 00 00 phone number.