Prepaid and postpaid subscribers of “Viva” tariff plan can add 3GB Internet to the main package of the tariff plan by sending *888*1# command. The price of the “+3GB” package is AMD500.
Checking the status of the service and the volume of the consumed Internet
Viva-MTS bears no responsibility for sending SMS notifications upon the consumption or the expiration of the validity period of voice, SMS, and Internet services. The above-mentioned SMS notifications are sent with the aim of supporting the subscribers to avoid unforeseen costs and depend on the technical capacities of Viva-MTS public electronic communication network. Therefore, not receiving the SMS notification or receiving it with delay may be caused by circumstances beyond the Operator’s control, such as the quality and technical characteristics of the subscriber’s device, or circumstances hindering the propagation of radio waves and the uninterrupted operation of radio equipment, the subscriber’s location, etc. To avoid unforeseen expenditures because of service usage, the subscriber must control the balance and the validity period of the embedded services via corresponding USSD commands.
In case of active daily Internet package (e.g. “BIT”) the subscriber first consumes the services provided by that package, then consumes the Internet package provided by “Viva” tariff plan, and only then – the activated “+3GB” Internet package.
The additional Internet package is available for prepaid subscribers within 30 day validity period of the tariff plan packages; for postpaid subscribers it is available till end of current month.
“+3GB” Internet package is added to the Internet remaining in the package embedded in the tariff plan.
Within 30 day validity period of the tariff plan packages for prepaid subscribers and till end of current month for postpaid subscribers, the “+3GB” package can be reactivated, if consumed.
Within 30 day validity period of the tariff plan packages for prepaid subscribers and till end of current month for postpaid subscribers, the “+3GB” package can be reactivated also when the remaining Internet balance is below 20MBs: in this case the remaining Internet is zeroed.
In case of insufficient funds on the account balance when activating the “+3GB” Internet package the prepaid subscribers can use “Recharge+” service.