The service activation fee is AMD 20. It is charged if the service is successfully activated, irrespective of reaching negative account balance.
The service can be used within 30 days after its activation. For example, if you are already using the “Recharge+” service, you have AMD 800 accumulated debt and you have recharged your account balance for AMD 1000, the balance on your account will become AMD 200, whereas the “Recharge+” service will remain active and you will be able to use it again until the expiry of the service activity period.
Send *221*0#, if you want to manage the negative balance on your account and deactivate the service before the expiry of the 30-day period.
The amount for the services consumed during the “Recharge+” service validity period, as well as the service activation fee shall be paid after the service activity period has ended or the service has been deactivated, within 60 days starting from the service activation. Otherwise the service will be blocked for the subscriber for 90 days.
To check the account balance please dial *122#.
•The service activation is available only in case of having a positive account balance.
•Change of phone number subscriber is not possible during the service validity period.
•The service is not available after the expiration of the validity period of the card.
•The service is available for prepaid subscribers, who have been using Viva-MTS services for more than 3 months.
You can also reach us at 111 or 093 297111.
For information about fixed services please call at 060 61 00 00 phone number.