111 Hot Line

With Viva-MTS round-the-clock hot line you can get an answer to any question related to the services provided by the Company. You can address your questions in the most convenient way, as the 111 hot line is available via three different channels:

Phone

You can reach out our call center agents from Viva-MTS phone numbers by dialing 111; for calls from other phone numbers please dial 093 297111, +374 60 771111. When in roaming Viva-MTS subscribers can contact the hot line by dialing 111 (free of charge) from MTS Group networks, and by dialing +374 93 297111 (free of charge) from other networks.

For information about fixed services please call at 060 61 00 00 phone number.

Online
By entering the “111 Online” page on the “Internet Assistant” self-care portal you can chat online with Viva-MTS operators.

E-mail
You can also write to 111@mts.am e-mail address and our operators will promptly answer all your questions.

111 - a 24/7 high quality customer care!