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Call Forwarding

“Call Forwarding” (CF) enables you to forward incoming calls to another number. With this service you won't miss important calls any more, even if:

•Your phone line is busy
•Your phone is switched off or is out of coverage
•You do not answer the call for a certain period of time

“Call Forwarding” can be set both for all calls and for particular types of calls, such as:

•Voice
•Fax
•Data transmission
•Videocall

To forward calls, select Settings > Call settings > Call divert from your handset menu, and choose the forwarding type.

“Call Forwarding” can also be activated or cancelled through the "Internet Assistant" portal or by dialing the corresponding command from your phone.

Action	Command
Forwarding of all calls
Activation	*21phone number#
Cancelation	##21#
Status check	*#21#
Forwarding the calls in case of not answering during the specified period of time
Activation	*61phone number**seconds#
Cancelation	##61#
Status check	*#61#
Forwarding the calls in case the phone is switched off or is out of coverage
Activation	*62phone number#
Cancelation	##62#
Status check	*#62#
Forwarding the calls in case the phone line is busy
Activation	*67phone number#
Cancelation	##67#
Status check	*#67#
Cancellation of all forwardings	##002#

Notes

•Calls can be forwarded to the number of RA, as well as Artsakh mobile and fixed networks. The payment for forwarded calls in charged in accordance with the tariffs set by the current tariff plan of the subscriber.
•Depending on the model of your handset, the activation may differ from the way mentioned above. In such cases you can refer to your handset manual.
•Some phone models do not support the “Call Forwarding” service.

You can also reach us at 111 or 093 297111.

For information about fixed services please call at 060 61 00 00 phone number.