Checking account balance

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Online payment

Tariffs and discounts

Internet

Roaming and international access

Services

VivaCell-MTS subscribers can check their accounts, learn about the embedded airtime, Internet and SMS packages by sending the corresponding request or calling the corresponding short number and following the voice prompts:

For prepaid subscribers

Action	Request	Short number
Checking the account balance and validity period of the card	*122#	122
Checking the unused MBs and validity period of the Internet package	*477#	-
Checking the unused SMS and validity period of the SMS package	*767#	-

For postpaid subscribers

Action	Request	Short number
Checking the cost of the used services	*315#	111
Checking the current Internet package and the cost of Internet used	*310#	111
Checking the unused SMS of the SMS package	*767#	-
Checking the embedded / free airtime	*316#	-

The card balance can also be checked through the “Internet Assistant” self-care portal.

Do you have questions? Ask online or
fill in the below form, and we will contact you.

You can also reach us at 111 or 093 297111.