Checking account balance

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Online payment

Tariffs and discounts

Internet

Roaming and international access

Services

Voice services

Viva-MTS subscribers can check their accounts, learn about the embedded airtime and Internet packages by sending the corresponding request or calling the corresponding short number and following the voice prompts:

For prepaid subscribers

Action	Request	Short number
Checking the account balance and validity period of the card	*122#	122

For postpaid subscribers

Action	Request	Short number
Checking the cost of the used services	*315#	111
Checking the current Internet package and the cost of Internet used	*310#	111
Checking the embedded / free airtime	*316#	-
Checking the debt for the previous month for individual and corporate postpaid subscribers	*314#	-

The card balance can also be checked through the “Internet Assistant” self-care portal.

You can also reach us at 111 or 093 297111.

For information about fixed services please call at 060 61 00 00 phone number.