The table shows the grades and the monthly limits set for consumption of postpaid services.
Monthly limit (AMD)
A and B (VIP)
5 000 000
C (Loyal Customers)
D (Excellent Customers)
E (Good Customers)
F (Default grade for new customers)
G and H
35 000 - 20 000
The mentioned limits are applicable only to the unbilled amount of the current month.
The monthly limits cannot be used by the subscriber as a tool for controlling the usage or outstanding debt.
Unless otherwise agreed upon with the subscriber, every new subscription (line) is granted grade “F”. As a rule, changes to the granted grades are made based on subscriber’s credit history in accordance with theattached table.
The manner, in which these rules are applied, is determined at Viva-MTS’s sole discretion. Upon subscriber’s request, as well as based upon Viva-MTS’s own initiative and at its discretion, the subscription grade can be revised, taking into account the availability of the means securing the fulfillment of obligations (e.g. deposit, bank guarantee, etc.) or other information on the subscriber credibility (e.g. income statement, credit rating, etc.).
Viva-MTS is entitled to suspend the outgoing calls, SMSs, and Internet access without prior notice in case the monthly limits are exceeded. In case subscriber’s line is suspended due to a late payment, Viva-MTS may demand from the subscriber to provide additional security in order to recover the services.
In case of activated roaming service the monthly limit is not applied: the bill may exceed the limits of usage set for the subscriber.
You can also reach us at 111 or 093 297111.
For information about fixed services please call at 060 61 00 00 phone number.